Privacy Policy

At QuickPro Translations Ltd, we take the confidentiality and security of your personal information seriously. The nature of our work requires the strictest discretion, and all information provided by clients is treated with the highest level of confidentiality. This Privacy Policy outlines how we collect, process, store, and use your personal data through your interactions with our website and services. By using our services, you agree to the terms set forth in this Privacy Policy.

We are committed to protecting your privacy and will only use the information that you provide to us for the purposes stated in this policy. All personal data and documents submitted by clients will be handled confidentially and solely for the purpose of providing our translation and content writing services.

We obtain personal data directly from you through: • our contact and quotation forms • e-mail correspondence • newsletter sign-up forms Types of data collected may include: full name, company name, telephone number, e-mail address and project-related information. This information is provided voluntarily by you. Children's Privacy – Our services are not intended for persons under 16. We do not knowingly collect data from minors; accidental data will be erased immediately.

We do not sell, lease or share your personal information with unauthorised third parties. Data may be accessed by our authorised collaborators (hosting provider, secure e-mail service, payment processor) strictly on a need-to-know basis under confidentiality agreements. If data is transferred outside the European Economic Area, we rely on Standard Contractual Clauses or another recognised safeguard to ensure an adequate level of protection.

Should a personal-data breach occur that is likely to result in a risk to your rights and freedoms, we will notify the Mauritius Data Protection Office – or the relevant EU authority if applicable – within 72 hours of becoming aware of it, and we will inform affected individuals without undue delay.

You may: • access the personal data we hold about you • request rectification of inaccurate data • request erasure within legal limits • withdraw consent at any time • request restriction of processing • exercise data portability • object to processing based on legitimate interest • insist on human intervention if decisions are made solely by automated means • lodge a complaint with the Mauritius Data Protection Office or, if you are in the EU, with your local supervisory authority To exercise these rights, please contact us at info@quickprotranslations.com.

We implement appropriate technical and organisational measures, including: • encryption in transit (TLS) and at rest • multi-factor authentication for administrative access • encrypted, off-site backups • granular access controls and quarterly log reviews • regular vulnerability assessments and staff privacy training

Our site uses essential cookies for core functionality and, with your consent, analytics cookies to improve SEO and AEO performance. You can manage or withdraw consent at any time via the cookie banner. Full details (type, purpose, duration, withdrawal method) are available in our separate Cookie Policy.

If you are a resident of the European Union, you have the right to lodge a complaint with your national supervisory authority, in addition to the Mauritius Data Protection Office. For example, French residents may contact the CNIL (Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr. We ensure that personal data of EU residents is processed in accordance with the General Data Protection Regulation (GDPR), including cross-border transfer safeguards such as Standard Contractual Clauses.

If you are a resident of California, you may exercise the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA): • Request access to the personal information we have collected about you over the past 12 months • Request deletion or correction of your personal information • Request to know whether your personal information has been disclosed for a business purpose • Opt out of the sale or sharing of your personal data (note: we do not sell or share your data) To exercise these rights, you may contact us at info(at)quickprotranslations.com with the subject line "CCPA Request". We do not knowingly collect data from minors under the age of 16. We do not sell or share your personal information as defined under the CCPA/CPRA.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "Last updated" date.